Pay for custom team gear the smart way
Preferred: Zelle, ACH & Cash App. Cards accepted with our custom-order payment agreement.
XROAD SPORTS LLC manufactures made-to-order team apparel – jerseys, shorts, warmups, and spirit wear built to your approved colors, logos, names, and numbers. Finished custom goods cannot be restocked or resold. Please choose a payment method below and read the agreement before you pay.
Address: 2717 Commercial Center Blvd, Katy, TX 77494 | Phone: 800-940-0567 | Email: info@xroadsports.com
Preferred payment methods
For custom orders we strongly prefer Zelle, ACH bank transfer, and Cash App. These methods confirm faster, avoid card-network dispute fees, and let us lock materials and production for your team with confidence.
Zelle
Send payment to:
orders@xroadsports.us
- Include your order / invoice number and team name in the memo
- Zelle payments for approved custom orders are final once received
ACH / Bank Transfer
- Account name: XROAD SPORTS LLC
- Routing #: 111000025
- Account #: 488108024542
- Type: Checking
- Email confirmation to info@xroadsports.com with your order number
Cash App
Send to:
$XROADSPORTS
- Include your order / invoice number in the note
- Cash App payments for approved custom orders are final once received
Credit & debit cards – accepted with agreement
Major credit and debit cards are accepted as an accommodation. By submitting a card payment – or checking “I Agree” on an invoice, checkout, or xroadgear.com order portal – you accept the Custom Team Apparel Payment Agreement below. Other options (when offered): PayPal, Apple Pay, Google Pay, or installments.
Order flow
How payments work
Deposit
Production typically starts after the required deposit (often 50%) clears.
Design approval
Approve mockup, roster, sizes, names, numbers & colors – then details are final.
Balance
Remaining balance due before shipment, release, or pickup.
Ship hold
We may hold shipment until all amounts due are paid in full.
Why custom orders are final
Every kit is specially manufactured for your program. Once production starts, garments cannot reasonably be reused by another team or returned to inventory.
Legal terms
Custom Team Apparel Payment Agreement
Applies to all payments for custom / specially manufactured orders – including Zelle, ACH, Cash App, credit card, debit card, and any other method.
1. Custom-made goods
You acknowledge that Products are specially manufactured for your team, school, league, organization, or end users (unique colors, logos, names, numbers, sizes, artwork). They are not standard retail goods, have little or no resale value to XROAD, and cannot reasonably be restocked or reused by us or anyone else.
2. Your responsibility for approved details
You are solely responsible for verifying spelling, names, numbers, sizes, colors, logos, artwork, and placement before production. We are not responsible for errors in information you supplied or approved.
3. No cancellation / no refund
After you approve the design or we begin sourcing, printing, sublimation, embroidery, sewing, or manufacturing, the order cannot be cancelled. Approved custom orders are non-refundable except only as stated in the limited replacement policy below.
No refund, return, credit, or reversal for: change of mind; delayed school/league/parent/sponsor funding; cash-flow issues; event or season cancellation; difficulty collecting from end users; roster changes after production; size preference after approved sizing; or dissatisfaction unrelated to failure to match approved specifications.
4. Limited replacement – exclusive remedy
If an item is defective or materially incorrect vs. your approved specifications, we may replace that individual item after verification (photos and details required). This does not cover normal wear, misuse, washing damage, field damage, post-production roster changes, or subjective dislike after approval. Approved individual replacement is your sole and exclusive remedy for covered issues.
5. Inspection deadline
Inspect products promptly on delivery. Report manufacturing nonconformity or shipment discrepancy in writing within five (5) business days of delivery with clear photos. Failure to give timely notice constitutes acceptance.
6. Shipping & risk of loss
Production and delivery dates are estimates unless we guarantee them in writing. Our delivery obligation is met when goods are given to the carrier, made available for pickup, or otherwise released. Risk of loss transfers at that time. Carrier delay is not grounds for cancel, refund, or chargeback.
7. Credit / debit card authorization
By paying by card you authorize XROAD (and our processors) to charge the card for deposits, balances, shipping, rush fees, taxes, and other amounts due on your authorized custom order. You represent that you are the cardholder or are fully authorized to use the card, and that the charge is a valid authorized transaction. You agree not to falsely claim that an authorized custom-order charge was unauthorized or fraudulent.
8. No chargeback / no payment dispute covenant
You agree not to initiate, support, or assist any credit card, debit card, bank, Zelle, Cash App, ACH, PayPal, or other payment-network chargeback, reclaim, dispute, or reversal for any authorized custom order payment.
Delayed funding from schools, leagues, parents, or sponsors – and later dissatisfaction unrelated to approved specifications – are not valid grounds for a dispute.
If a chargeback or reversal occurs on an authorized custom order, you remain fully liable for the full amount reversed plus processor fees, network fees, administrative costs, collection costs, and reasonable attorneys’ fees to the fullest extent permitted by law. Filing or supporting such a dispute is a material breach of this Agreement. We may suspend orders/shipments and pursue all available remedies.
Note: Card networks may still open an inquiry. This Agreement binds you contractually, supplies our evidence for dispute response (approvals, invoices, proofs, shipping records), and preserves our right to recover any improperly reversed funds from you.
9. Evidence consent
You agree we may use this page/Agreement, order records, mockups, design approvals, messages, payment records, and shipping/tracking records as evidence in any payment dispute, arbitration, or court proceeding.
10. Intellectual property
You warrant you have rights to use any logos, names, trademarks, mascots, or artwork you provide or approve. You will indemnify XROAD against claims arising from your artwork or branding.
11. Governing law
Governed by the laws of the State of Texas. Disputes shall be brought exclusively in state or federal courts located in or serving Fort Bend County, Texas.
12. Electronic acceptance
Checking “I Agree,” clicking to accept, submitting payment on our website or order portal, or approving a design/invoice by email or message constitutes a valid electronic signature and acceptance of these terms for that order and related payments.
Before you pay
Quick acknowledgments
By paying, you confirm:
- Products are custom-made to approved specs – not standard retail goods.
- Approved custom orders are final after approval or production start.
- No refunds on approved custom orders except limited item replacement if approved.
- You will not file or support a chargeback/dispute for authorized custom-order payments.
- XROAD may use approvals, invoices, and shipping records to respond to any dispute.
Questions? Call 800-940-0567 or email info@xroadsports.com. Order-portal payments: xroadgear.com.
Related: Returns & refunds | Shipping & delivery | Terms & conditions | FAQs
Last updated: July 12, 2026. XROAD SPORTS LLC – Payment Methods & Custom Order Payment Agreement. Terms enforced to the maximum extent permitted by law.